Investigating
10 Jun 2026, 08:28
Incident created and investigation started.
Posted by L2 on Duty[Android] Paysera App - elevated amount of errors during daily banking operations
Dear clients, we have identified potential issues that Android-using clients might encounter using Paysera Super App. Clients might encounter inability to authorize sign-ins to the bank, errors when logging in with password, not being able to view statements or view their account balance, intermittent "Network unavailable" errors as well being unable to create transfers. Please note and rest assured that safety of your account and funds is not affected. We ask for patience while we address the issues affecting operational availability of Paysera Super App. We greatly apologize for the inconvenience and are actively working to resolve this issue.
Mobile app Major outage
Opened 10 Jun 2026, 08:00
Timeline
5 updates
Investigating
10 Jun 2026, 09:11
Dear clients,
we apologize for the inconvenience of any issues caused and thank you for your patience.
We understand that the solution is taking longer than you expect from us, however as an alternative bypass of this issue while we are working on resolving this issue, please use WEB banking https://bank.paysera.com/ to perform banking operations, and please use SMS authentication to log in.
We will keep you notified on updates to this issue.
Identified
10 Jun 2026, 09:40
We have identified this issue and are working on resolving it.
Posted by L2 on Duty
Resolved
10 Jun 2026, 14:27
A hotfix has been released, please update your mobile application in order to avoid previously encountered errors.
Posted by L2 on Duty
Resolved
10 Jun 2026, 14:28
Dear clients,
pleaes be informed that this issue has been resolved - please update your Android Paysera Super App application to the latest version 16.9.2 to be able to keep using Paysera mobile application, as previous versions are no longer supported.
We thank you for understanding and your patience.
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