Paysera Status Page

Paysera Status Page

Service status

Some Systems Are Degraded

Other services are operating normally.

Affected services

  • Paysera Checkout — Degraded performance
  • Other — Degraded performance

Active incidents

2
Affected Paysera Checkout Degraded performance
Investigating 10 Nov 2026, 19:22

Paysera Checkout for Georgian clients - attempts to pay using TBC Bank payment method might be unavailable and return errors. We are presently investigating this issue.

Affected Other Degraded performance
Investigating 09 Nov 2026, 12:02

United Bulgarian Bank (UBB) is currently experiencing technical issues, which may cause disruptions with related transfers

Scheduled maintenance

0

No scheduled maintenance windows.

Service components

15
  • Operational
  • Degraded Performance
  • Partial Outage
  • Major Outage
  • Maintenance

Paysera

Status segments and recent health details

1 of 8 affected

Open banking

Operational
99.99% uptime · last 90 days

Mobile app

Operational
99.98% uptime · last 90 days

Online banking

bank.paysera.com

Operational
99.97% uptime · last 90 days

Website

www.paysera.com

Operational
99.98% uptime · last 90 days

Paysera Checkout

Payment gateway for e-commerce

Degraded performance
98.86% uptime · last 90 days

Paysera Tickets

Operational
99.90% uptime · last 90 days

Paysera POS

Operational
100% uptime · last 90 days

Card payments

Payments made by card.

Operational
100% uptime · last 90 days

Transfers

Status segments and recent health details

All 5 operational

Internal transfers

Operational
97.75% uptime · last 90 days

Instant euro transfers (SEPA Instant)

Transfers to SEPA banks that support instant payments.

Operational
100% uptime · last 90 days

Standard (non-urgent) euro transfers (SEPA)

Transfers to SEPA banks that are executed 5 times on working days.

Operational
99.97% uptime · last 90 days

Euro transfers outside the EU and EEA

Target2

Operational
100% uptime · last 90 days

Transfers in other currencies

Operational
100% uptime · last 90 days

Other Services

Services without an explicit group.

1 of 2 affected

Visa payment card

Operational
99.03% uptime · last 90 days

Other

Degraded performance
99.95% uptime · last 90 days

Uptime shows observed availability over the last 90 days (major and partial outages count as downtime). It is a historical measure, not a service-level commitment.

Recent history

The latest closed incidents and completed maintenance
126 in the last 365 days
Resolved in 17m
Affected Paysera Checkout Major outage
Resolved 09 Nov 2026, 12:22

This incident has been resolved.

Investigating 09 Nov 2026, 12:05

Backfill of a resolved incident -
At 12:05, we observed issues with Checkout V3 service (and potentially others), where users could experience inability to load payment forms. Please note the issue was identified and resolved.

Degraded service on Paysera Checkout — Partial outage

06 Nov 2026, 20:18

Resolved in 2h 18m
Affected Paysera Checkout Partial outage Paysera Tickets Partial outage
Resolved 06 Nov 2026, 20:18

The issue has been resolved. Since 19:53 (EET)

We apologise for the inconvenience.

Monitoring 06 Nov 2026, 20:17
Monitoring 06 Nov 2026, 19:44

The previous fix did not fully resolve the problem. We're continue the investigation

Resolved 06 Nov 2026, 19:23

The service was restored

Investigating 06 Nov 2026, 18:00

Since 18:00 (EET), merchants using Paysera Checkout are not receiving callbacks from Paysera.

Payments themselves are processed normally and buyers' funds are safe. However, some online shops may show these orders as unpaid, because the payment confirmation has not reached them yet.

All delayed notifications are kept and will be delivered automatically once the service is restored — merchants and buyers do not need to repeat payments.

We apologise for the inconvenience.

Issues with Bank Payments via Checkout API — Degraded performance

05 Nov 2026, 11:43

Resolved in 1h 38m
Affected Paysera Checkout Degraded performance
Resolved 05 Nov 2026, 11:43

Issue resolved

Investigating 05 Nov 2026, 10:05

We are experiencing a disruption with Checkout API services, affecting Citadele bank payments.
Clients may face unavailability when initiating payments through these methods.

Please note: this issue originates from the external providers and is not caused by our systems.

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