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Service status
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Paysera Status Page

Some Systems Are Degraded

Affected services

  • Internal transfers

Other services are operating normally.

Active incidents

1
Affected Internal transfers Degraded performance

Delays in internal payment processing

Monitoring 26 Aug 2026, 14:56

Internal transfer processing has recovered. Any remaining delayed transfers are being processed automatically. We are monitoring the service and working on a permanent fix.

Investigating 24 Aug 2026, 14:50

We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing and incoming payments.

All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved.

We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.

Scheduled maintenance

0

No scheduled maintenance windows.

Service components

14
Operational Degraded Performance Partial Outage Major Outage Maintenance

Paysera

Status segments and recent health details

Open banking

Operational
99.85% uptime · last 90 days
Mobile app

Operational
99.29% uptime · last 90 days
Online banking

bank.paysera.com

Operational
99.32% uptime · last 90 days
Website

www.paysera.com

Operational
99.55% uptime · last 90 days
Paysera Checkout

Payment gateway for e-commerce

Operational
99.23% uptime · last 90 days
Paysera Tickets

Operational
99.96% uptime · last 90 days
Paysera POS

Operational
100% uptime · last 90 days

Transfers

Status segments and recent health details

Internal transfers

Degraded performance
97.19% uptime · last 90 days
Instant euro transfers (SEPA Instant)

Transfers to SEPA banks that support instant payments.

Operational
99.63% uptime · last 90 days
Standard (non-urgent) euro transfers (SEPA)

Transfers to SEPA banks that are executed 5 times on working days.

Operational
99.87% uptime · last 90 days
Euro transfers outside the EU and EEA

Target2

Operational
99.87% uptime · last 90 days
Transfers in other currencies

Operational
99.57% uptime · last 90 days

Other Services

Services without an explicit group.

Visa payment card

Operational
98.18% uptime · last 90 days
Other

Operational
99.29% uptime · last 90 days

Uptime shows observed availability over the last 90 days (major and partial outages count as downtime). It is a historical measure, not a service-level commitment.

Recent history

The latest closed incidents and completed maintenance
138 in the last 365 days
Affected Visa payment card Partial outage

Delays in card account top-ups

Resolved in 18h 36m
Investigating 22 Aug 2026, 20:12

Some top-ups to Paysera card accounts are delayed. The amount is taken from the payment account, but does not yet appear on the card balance.

Some transfers out of card accounts may also fail. Your money is safe. Every amount is held in our system and will either reach the card balance or be returned to the payment account.

Please do not repeat the top-up. Each new attempt takes the money from your payment account again.

All other Paysera services are working normally. You can still pay with the money that is already on your card.

We are working on it and will post an update as soon as we have one.

Affected Standard (non-urgent) euro transfers (SEPA) Degraded performance

[Bulgaria] Transfers - delays in transfer processing when sending money to Bulgarian accounts.

Resolved in 25d 1h

We have been informed by our partner Postbank that due to an incident on their side, transfer processing for Bulgarian clients might be delayed when sending transfers in EUR currency to other Bulgarian accounts. Please note that we are waiting for Postbank to resolve this issue.

Investigating 27 Jul 2026, 11:28

Incident created and investigation started.

Affected Paysera Checkout Operational

Checkout - delays in payouts

Resolved in 3d 18h

Dear Clients,

We are currently experiencing delays in our payout system. All affected payouts remain secure and will be credited shortly.

We apologize for any inconvenience.

Investigating 13 Aug 2026, 13:30

Incident created and investigation started.

View full incident history →