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Service status
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Paysera Status Page

Some Systems Are Degraded

Affected services

  • Internal transfers

Other services are operating normally.

Active incidents

1
Affected Internal transfers Degraded performance

Delays in internal payment processing

Monitoring 26 Aug 2026, 14:56

Internal transfer processing has recovered. Any remaining delayed transfers are being processed automatically. We are monitoring the service and working on a permanent fix.

Investigating 24 Aug 2026, 14:50

We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing and incoming payments.

All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved.

We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.

Scheduled maintenance

0

No scheduled maintenance windows.

Service components

14
Operational Degraded Performance Partial Outage Major Outage Maintenance

Paysera

Status segments and recent health details

Open banking

Operational
99.85% uptime · last 90 days
Mobile app

Operational
99.29% uptime · last 90 days
Online banking

bank.paysera.com

Operational
99.32% uptime · last 90 days
Website

www.paysera.com

Operational
99.55% uptime · last 90 days
Paysera Checkout

Payment gateway for e-commerce

Operational
99.23% uptime · last 90 days
Paysera Tickets

Operational
99.96% uptime · last 90 days
Paysera POS

Operational
100% uptime · last 90 days

Transfers

Status segments and recent health details

Internal transfers

Degraded performance
97.19% uptime · last 90 days
Instant euro transfers (SEPA Instant)

Transfers to SEPA banks that support instant payments.

Operational
99.63% uptime · last 90 days
Standard (non-urgent) euro transfers (SEPA)

Transfers to SEPA banks that are executed 5 times on working days.

Operational
99.87% uptime · last 90 days
Euro transfers outside the EU and EEA

Target2

Operational
99.87% uptime · last 90 days
Transfers in other currencies

Operational
99.57% uptime · last 90 days

Other Services

Services without an explicit group.

Visa payment card

Operational
98.18% uptime · last 90 days
Other

Operational
99.29% uptime · last 90 days

Uptime shows observed availability over the last 90 days (major and partial outages count as downtime). It is a historical measure, not a service-level commitment.

Recent history

The latest closed incidents and completed maintenance
137 in the last 365 days
Affected Paysera Checkout Degraded performance

Revolut outage

Resolved in 3h 9m
Investigating 01 Sep 2026, 16:11

We are aware of an issue affecting payments to Revolut (BIC REVOLT21XXX). Transfers to Revolut accounts may be rejected by the beneficiary bank due to a timeout on their side. Payments initiated through the Revolut bank link (PISP) are also affected.

Rejected transfers are returned to the sender's account. Other banks are not known to be affected.

We are monitoring the situation and will post an update as soon as we have more information.

Affected Visa payment card Partial outage

Delays in card account top-ups

Resolved in 18h 36m
Investigating 22 Aug 2026, 20:12

Some top-ups to Paysera card accounts are delayed. The amount is taken from the payment account, but does not yet appear on the card balance.

Some transfers out of card accounts may also fail. Your money is safe. Every amount is held in our system and will either reach the card balance or be returned to the payment account.

Please do not repeat the top-up. Each new attempt takes the money from your payment account again.

All other Paysera services are working normally. You can still pay with the money that is already on your card.

We are working on it and will post an update as soon as we have one.

Affected Standard (non-urgent) euro transfers (SEPA) Degraded performance

[Bulgaria] Transfers - delays in transfer processing when sending money to Bulgarian accounts.

Resolved in 25d 1h

We have been informed by our partner Postbank that due to an incident on their side, transfer processing for Bulgarian clients might be delayed when sending transfers in EUR currency to other Bulgarian accounts. Please note that we are waiting for Postbank to resolve this issue.

Investigating 27 Jul 2026, 11:28

Incident created and investigation started.

View full incident history →