Delays in card account top-ups • Paysera Status Page

Some top-ups to Paysera card accounts are delayed. The amount is taken from the payment account, but does not yet appear on the card balance.

Some transfers out of card accounts may also fail. Your money is safe. Every amount is held in our system and will either reach the card balance or be returned to the payment account.

Please do not repeat the top-up. Each new attempt takes the money from your payment account again.

All other Paysera services are working normally. You can still pay with the money that is already on your card.

We are working on it and will post an update as soon as we have one.