29 Jun 2026
Affected
Internal transfers
Major outage
Other
Major outage
Paysera Checkout
Major outage
We are currently experiencing issues with multiple services, which affects transfers. We are actively working on identifying and resolving the issue as quickly as possible.
Investigating
29 Jun 2026, 12:56
Incident created and investigation started.
25 Jun 2026
Affected
Other
Degraded performance
We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing RON payments
All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved — no action is required from your side.
We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.
Resolved
23 Jun 2026, 17:22
The issue affecting payment processing times has been resolved.
All SEPA Instant payments are now being processed successfully and are flowing through the system as expected.
No further delays are currently observed.
Investigating
23 Jun 2026, 09:14
Incident created and investigation started.
Affected
Mobile app
Partial outage
Other
Partial outage
Website
Partial outage
We are aware that some customers are seeing a "server error" when trying to make a payment or transfer in the Paysera app. Our team is investigating and working on a fix. If your payment was not completed, please wait before trying again. We apologise for the inconvenience.
Investigating
25 Jun 2026, 16:00
Incident created and investigation started.
Affected
Paysera Checkout
Major outage
We are experiencing a disruption with Checkout API services , affecting wallets.
Clients may face unavailability when initiating payments.
Funds remain safe, and transactions will process once the issue is resolved. Our engineering team is addressing this with the highest priority.
Resolved
25 Jun 2026, 17:51
We are pleased to inform you that the previously reported issue affecting Checkout API wallet payments has been resolved. Wallet payment services are now fully operational, and clients can initiate transactions as usual.
Investigating
25 Jun 2026, 15:36
Incident created and investigation started.
Affected
Paysera Checkout
Major outage
We are experiencing a disruption with Checkout API services , affecting wallets.
Clients may face unavailability when initiating payments.
Funds remain safe, and transactions will process once the issue is resolved. Our engineering team is addressing this with the highest priority.
Investigating
25 Jun 2026, 12:21
Payment Processing Disruptions were resolved
Investigating
25 Jun 2026, 10:46
Incident created and investigation started.
Affected
Mobile app
Partial outage
Other
Partial outage
Website
Partial outage
We are aware that some customers are seeing a "server error" when trying to make a payment or transfer in the Paysera app. Our team is investigating and working on a fix. If your payment was not completed, please wait before trying again. We apologise for the inconvenience.
Investigating
25 Jun 2026, 10:38
Incident created and investigation started.
24 Jun 2026
Affected
Paysera Checkout
Degraded performance
Some merchants using Shopify integration may don't see successfully paid orders not in their Shopify store, however customer payments are processed and funds are secured
Investigating
24 Jun 2026, 19:30
Incident created and investigation started.
Affected
Internal transfers
Partial outage
Mobile app
Partial outage
Other
Partial outage
Website
Partial outage
We are currently experiencing a technical issue that may cause some operations in the Paysera app to fail or be temporarily unavailable. You may see errors when performing certain actions. Your money is safe. Our team is working to restore full service as quickly as possible and we will update you shortly
Investigating
24 Jun 2026, 20:01
Incident created and investigation started.
Affected
Visa payment card
Degraded performance
We're currently aware of an issue where account balances and recent cards transactions may take longer than usual to appear in your account.
Your money is safe. All funds have been received and are fully available — this is only a delay in how quickly your balance and transaction history update on screen. No payments have been lost, and no action is needed on your side.
Investigating
24 Jun 2026, 17:19
Incident created and investigation started.
23 Jun 2026
Affected
Instant euro transfers (SEPA Instant)
Degraded performance
We are currently experiencing delays in crediting incoming SEPA Instant transfers. Affected payments have been received safely, they will be credited to your account automatically once processing resumes. No action is needed on your side. We're working to resolve this as quickly as possible and apologise for the inconvenience.
Resolved
23 Jun 2026, 01:20
Incoming SEPA Instant transfer processing has recovered. Delayed incoming instant transfers are being credited automatically. No action is needed from your side.
Investigating
22 Jun 2026, 21:13
Incident created and investigation started.
22 Jun 2026
Affected
Instant euro transfers (SEPA Instant)
Degraded performance
Internal transfers
Degraded performance
Online banking
Partial outage
Paysera Checkout
Degraded performance
Transfers in other currencies
Partial outage
Visa payment card
Degraded performance
Resolved in less than a minute
We are currently experiencing a disruption affecting multiple Paysera services, including currency exchange, internal payments, and SEPA Instant payments. Some services may be unstable, and payment processing may be delayed.
We are actively working to resolve the issue and will continue to provide updates. We apologize for any inconvenience and thank you for your patience.
Investigating
22 Jun 2026, 12:42
Incident created and investigation started.
16 Jun 2026
Affected
Euro transfers outside the EU and EEA
Major outage
Instant euro transfers (SEPA Instant)
Major outage
Internal transfers
Major outage
Standard (non-urgent) euro transfers (SEPA)
Major outage
Dear clients,
we have noticed that some clients might experience delays in transfer processing - i.e the ability to make and receive transfers might happen later than expected. We apologize and are looking into this issue.
Resolved
16 Jun 2026, 16:19
This issue has been resolved.
Investigating
16 Jun 2026, 14:59
Incident created and investigation started.
15 Jun 2026
Affected
Euro transfers outside the EU and EEA
Major outage
Instant euro transfers (SEPA Instant)
Major outage
Internal transfers
Major outage
Online banking
Major outage
Paysera Checkout
Major outage
Standard (non-urgent) euro transfers (SEPA)
Major outage
Transfers in other currencies
Major outage
Paysera is currently experiencing service disruptions that may affect access to our services and the processing of transfers. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Resolved
15 Jun 2026, 16:38
This issue has been resolved
Investigating
15 Jun 2026, 16:35
Incident created and investigation started.
Affected
Internal transfers
Degraded performance
We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing and incoming payments between Paysera users.
All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved.
We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.
Resolved
15 Jun 2026, 16:36
This issue has been resolved.
Investigating
25 May 2026, 10:32
Incident created and investigation started.
Affected
Paysera Checkout
Degraded performance
Good day,
we have noticed an increase in Paysera Checkout of f payments for clients in Lithuania who use SEB as the payment method for purchases. We are presently investigating the cause of this issue and will keep you updated.
Resolved
15 Jun 2026, 15:39
This issue has been resolved.
Investigating
15 Jun 2026, 15:16
Incident created and investigation started.
Affected
Paysera Checkout
Degraded performance
Good day,
we have noticed an increase in Paysera Checkout payment failures for clients in Lithuania and Latvia who use Citadele as the payment method for purchases. This issue appears to be caused by the banking service provider. We are waiting for the resolution of this issue.
Resolved
15 Jun 2026, 15:39
This issue has been resolved.
Investigating
15 Jun 2026, 15:24
Incident created and investigation started.
12 Jun 2026
Affected
Instant euro transfers (SEPA Instant)
Major outage
Online banking
Major outage
Other
Major outage
Paysera Checkout
Major outage
Website
Major outage
Paysera is currently experiencing service disruptions that may affect access to our services and the processing of transfers. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Resolved
12 Jun 2026, 17:27
Services are back up and running. We apologize for any inconvenience caused.
Investigating
12 Jun 2026, 16:50
Incident created and investigation started.
Affected
Transfers in other currencies
Degraded performance
Dear customers,
please note that due to temporary delays, incoming transfers to Romanian clients in RON currency might face delays in crediting. We are aware of the issue and are looking into it.
Resolved
12 Jun 2026, 16:51
Issues have been resolved
Investigating
12 Jun 2026, 09:43
Incident created and investigation started.
Affected
Paysera Checkout
Degraded performance
Good day,
due to an anomaly in bank statement processing, we have detected an issue where some merchants might experience delays in crediting collected Checkout funds from certain banks - they would appear as "frozen" for an extended period of time and unavailable for disposition. We are aware of this issue and are investigating.
Resolved
12 Jun 2026, 16:50
Issues have been resolved
Investigating
12 Jun 2026, 08:49
Incident created and investigation started.
Dear clients,
please be informed that issues with Android application have been fixed - please update your Android Paysera Super App application to the latest version 16.9.2 to be able to keep using Paysera mobile application, as previous versions are no longer supported.
We thank you for understanding and your patience.
Resolved
12 Jun 2026, 08:44
This issue has been resolved.
Monitoring
10 Jun 2026, 14:35
Incident created and investigation started.
10 Jun 2026
Affected
Instant euro transfers (SEPA Instant)
Major outage
Mobile app
Major outage
Online banking
Major outage
Website
Major outage
Paysera is currently experiencing service disruptions that may affect access to our services and the processing of transfers.
Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Resolved
10 Jun 2026, 19:11
Disruptions were resolved and services are back up running.
We apologize for any inconveniences caused.
Identified
10 Jun 2026, 18:25
Incident created and investigation started.
Affected
Mobile app
Major outage
Dear clients,
we have identified potential issues that Android-using clients might encounter using Paysera Super App. Clients might encounter inability to authorize sign-ins to the bank, errors when logging in with password, not being able to view statements or view their account balance, intermittent "Network unavailable" errors as well being unable to create transfers.
Please note and rest assured that safety of your account and funds is not affected. We ask for patience while we address the issues affecting operational availability of Paysera Super App.
We greatly apologize for the inconvenience and are actively working to resolve this issue.
Resolved
10 Jun 2026, 14:28
Dear clients,
pleaes be informed that this issue has been resolved - please update your Android Paysera Super App application to the latest version 16.9.2 to be able to keep using Paysera mobile application, as previous versions are no longer supported.
We thank you for understanding and your patience.
Resolved
10 Jun 2026, 14:27
A hotfix has been released, please update your mobile application in order to avoid previously encountered errors.
Identified
10 Jun 2026, 09:40
We have identified this issue and are working on resolving it.
Investigating
10 Jun 2026, 09:11
Dear clients,
we apologize for the inconvenience of any issues caused and thank you for your patience.
We understand that the solution is taking longer than you expect from us, however as an alternative bypass of this issue while we are working on resolving this issue, please use WEB banking https://bank.paysera.com/ to perform banking operations, and please use SMS authentication to log in.
We will keep you notified on updates to this issue.
Investigating
10 Jun 2026, 08:28
Incident created and investigation started.
01 Jun 2026
Affected
Instant euro transfers (SEPA Instant)
Degraded performance
Due to an outage at our service provider Lietuvos Bankas, clients might run into service degradation when sending urgent EUR transfers. We are waiting for Lietuvos Bankas to resolve this issue.
Monitoring
29 May 2026, 18:12
The issue on the Lietuvos Bankas side has been resolved.
Services are operating normally again, and we are continuing to monitor the situation.
Investigating
29 May 2026, 17:48
Incident created and investigation started.