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Degraded performance
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Incident history • Paysera Status Page

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Incident history

Closed incidents and completed maintenance from the last 365 days

30 Sep 2025

Affected Instant euro transfers (SEPA Instant) Major outage

SEPA INST problems

Resolved in 45m

We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing and incoming payments.

All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved.

We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.

Resolved 30 Sep 2025, 16:15

The incident has been resolved

Investigating 30 Sep 2025, 15:15

We are currently experiencing a technical issue that may cause delays in the processing of certain outgoing and incoming payments.

All funds remain safe, and no transactions will be lost. Affected payments will be processed automatically once the issue is resolved.

We are treating this matter with the highest priority and are working to restore normal processing times as quickly as possible.

Dear valued users,
We hope this message finds you well. We are writing to inform you about a scheduled network maintenance that is set to occur Today.
The purpose of this maintenance is to ensure the continued efficiency, performance, and security of our network systems. It will involve essential system inspections, and potential improvements to our network infrastructure.
The maintenance is scheduled to commence on September 29 , 2025 23:00 (GMT+3) and end at September 30 , 2025 1:00 AM (GMT+3)

Completed 30 Sep 2025, 01:00

Maintenance completed in Freshstatus.

Scheduled 29 Sep 2025, 23:00

Dear valued users,
We hope this message finds you well. We are writing to inform you about a scheduled network maintenance that is set to occur Today.
The purpose of this maintenance is to ensure the continued efficiency, performance, and security of our network systems. It will involve essential system inspections, and potential improvements to our network infrastructure.
The maintenance is scheduled to commence on September 29 , 2025 23:00 (GMT+3) and end at September 30 , 2025 1:00 AM (GMT+3)

29 Sep 2025

No incidents reported.

28 Sep 2025

No incidents reported.

27 Sep 2025

No incidents reported.

26 Sep 2025

Affected Instant euro transfers (SEPA Instant) Major outage

SEPA INST outage

Resolved in 2h 36m

Some outgoing or incoming SEPA / SEPA Instant transfers may be delayed on Lietuvos Bankas side

All funds remain secure, and transactions will automatically be completed once normal processing resumes.

We are treating this matter with urgency and will provide updates as soon as possible.

Resolved 26 Sep 2025, 17:16

The incident has been resolved

Investigating 26 Sep 2025, 14:40

Some outgoing or incoming SEPA / SEPA Instant transfers may be delayed on Lietuvos Bankas side

All funds remain secure, and transactions will automatically be completed once normal processing resumes.

We are treating this matter with urgency and will provide updates as soon as possible.

25 Sep 2025

Affected Other Partial outage Paysera POS Partial outage

Wallet and POS partial outage

Resolved in 1h 11m

Our team is investigating the issue

Resolved 25 Sep 2025, 18:18

The incident has been resolved

Investigating 25 Sep 2025, 17:07

Our team is investigating the issue

24 Sep 2025

Affected Online banking Partial outage Paysera Checkout Partial outage

Wallet API Issues

Resolved in 37m

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Resolved 24 Sep 2025, 18:30

Incident resolved in Freshstatus.

Investigating 24 Sep 2025, 17:53

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Affected Online banking Partial outage Paysera Checkout Partial outage

Wallet API Issues

Resolved in 30m

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Resolved 24 Sep 2025, 17:35

Incident resolved in Freshstatus.

Investigating 24 Sep 2025, 17:05

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Affected Online banking Partial outage Paysera Checkout Partial outage

Wallet API Issues

Resolved in 30m

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Resolved 24 Sep 2025, 15:30

Incident resolved in Freshstatus.

Investigating 24 Sep 2025, 15:00

We are currently experiencing issues with Wallet API and there might be issues when trying to make internal payments. Our team is actively investigating the problem and working to resolve it as quickly as possible

Affected Euro transfers outside the EU and EEA Maintenance Instant euro transfers (SEPA Instant) Maintenance Mobile app Maintenance Online banking Maintenance Other Maintenance Paysera Checkout Maintenance Paysera POS Maintenance Paysera Tickets Maintenance Standard (non-urgent) euro transfers (SEPA) Maintenance Transfers in other currencies Maintenance Website Maintenance

We are performing an urgent infrastructure update to improve system stability.
During this process, some services may experience partial availability issues or intermittent interruptions.

Start Time: September 23, 2025 23:00 (GMT+3)

Expected Duration: Ongoing until completion

Impact: Certain services may be slower to respond or temporarily unavailable for a short period.

We will provide updates as the work progresses.
Thank you for your understanding.

In progress 24 Sep 2025, 00:22

The maintenance has been completed

Completed 24 Sep 2025, 00:22

Maintenance completed in Freshstatus.

Scheduled 23 Sep 2025, 23:50

We are performing an urgent infrastructure update to improve system stability.
During this process, some services may experience partial availability issues or intermittent interruptions.

Start Time: September 23, 2025 23:00 (GMT+3)

Expected Duration: Ongoing until completion

Impact: Certain services may be slower to respond or temporarily unavailable for a short period.

We will provide updates as the work progresses.
Thank you for your understanding.

23 Sep 2025

No incidents reported.

22 Sep 2025

Affected Paysera Checkout Partial outage

Šiaulių bankas issues

Resolved in 1h 52m

We are investigating the issues with payments via Šiaulių bankas

Resolved 22 Sep 2025, 16:52

The incident has been resolved

Investigating 22 Sep 2025, 15:00

We are investigating the issues with payments via Šiaulių bankas

Affected Paysera Checkout Partial outage

Wallet checkout issues

Resolved in 20m

Responsible team is investigating the issue

Resolved 22 Sep 2025, 15:49

The incident has been resolved

Investigating 22 Sep 2025, 15:20

Responsible team is investigating the issue

21 Sep 2025

No incidents reported.

20 Sep 2025

No incidents reported.

19 Sep 2025

18 Sep 2025

No incidents reported.

17 Sep 2025

No incidents reported.

16 Sep 2025

Affected Paysera Checkout Operational

We are currently experiencing issues with payments through LKU. Some transactions may fail or take longer than usual. Our team is investigating the issue.

Resolved 16 Sep 2025, 20:45

The incident has been resolved

Investigating 12 Sep 2025, 08:00

We are currently experiencing issues with payments through LKU. Some transactions may fail or take longer than usual. Our team is investigating the issue.

15 Sep 2025

No incidents reported.

14 Sep 2025

No incidents reported.

13 Sep 2025

No incidents reported.

12 Sep 2025

No incidents reported.

11 Sep 2025

No incidents reported.

10 Sep 2025

No incidents reported.

09 Sep 2025

No incidents reported.

08 Sep 2025

Affected Mobile app Degraded performance

We're working on resolving this issue.

Resolved 08 Sep 2025, 15:33

Issue has been fixed. If you still encounter any issues regarding this incident, please contact Client Support.

Investigating 18 Jun 2025, 14:27

We're working on resolving this issue.

07 Sep 2025

No incidents reported.

06 Sep 2025

No incidents reported.

05 Sep 2025

No incidents reported.

04 Sep 2025

Affected Euro transfers outside the EU and EEA Maintenance Instant euro transfers (SEPA Instant) Maintenance Mobile app Maintenance Online banking Maintenance Other Maintenance Paysera Checkout Maintenance Standard (non-urgent) euro transfers (SEPA) Maintenance Transfers in other currencies Maintenance Website Maintenance

We are performing an urgent infrastructure update to improve system reliability.
During this process, some services may experience partial availability issues or intermittent interruptions.

Start Time: September 03, 2025 22:00 (GMT+3)

Expected Duration: Ongoing until completion

Impact: Certain services may be slower to respond or temporarily unavailable for a short period.

We will provide updates as the work progresses.
Thank you for your understanding.

In progress 04 Sep 2025, 00:13

The maintenance has been completed

Completed 04 Sep 2025, 00:13

Maintenance completed in Freshstatus.

Scheduled 03 Sep 2025, 23:15

We are performing an urgent infrastructure update to improve system reliability.
During this process, some services may experience partial availability issues or intermittent interruptions.

Start Time: September 03, 2025 22:00 (GMT+3)

Expected Duration: Ongoing until completion

Impact: Certain services may be slower to respond or temporarily unavailable for a short period.

We will provide updates as the work progresses.
Thank you for your understanding.

03 Sep 2025

Affected Other Major outage Paysera Checkout Partial outage

We have identified an issue where all payments processed using the Swedbank payment method are currently failing.

Resolved 03 Sep 2025, 19:32

The incident has been resolved

Investigating 03 Sep 2025, 17:58

We have identified an issue where all payments processed using the Swedbank payment method are currently failing.

02 Sep 2025

No incidents reported.

01 Sep 2025

No incidents reported.