31 Dec 2025
Affected
Euro transfers outside the EU and EEA
Major outage
Instant euro transfers (SEPA Instant)
Major outage
Standard (non-urgent) euro transfers (SEPA)
Major outage
Transfers in other currencies
Major outage
We have identified issues that clients might encounter regarding transfer creation, we are investigating the issue.
Resolved
31 Dec 2025, 10:41
Investigating
31 Dec 2025, 10:00
We have identified issues that clients might encounter regarding transfer creation, we are investigating the issue.
15 Dec 2025
Affected
Online banking
Degraded performance
We have identified issues that are causing Online Banking problems.
Resolved
15 Dec 2025, 17:16
The incident has been resolved
Investigating
15 Dec 2025, 15:48
We have identified issues that are causing Online Banking problems.
Affected
Instant euro transfers (SEPA Instant)
Major outage
SEPA inst payments are currently unavailable.
Resolved
15 Dec 2025, 14:10
Incident resolved in Freshstatus.
Investigating
15 Dec 2025, 13:55
SEPA inst payments are currently unavailable.
12 Dec 2025
Affected
Euro transfers outside the EU and EEA
Maintenance
Instant euro transfers (SEPA Instant)
Maintenance
Standard (non-urgent) euro transfers (SEPA)
Maintenance
Transfers in other currencies
Maintenance
We will be performing planned maintenance on our core transfers infrastructure to improve reliability.
Start Time: 12 December 2025, 14:30 LT (UTC+2)
Expected Duration: Up to 1 hour
Impact: During the maintenance window, some bank transfers may experience delays, intermittent errors, or temporary unavailability. Most services will remain available, but a partial outage of transfers is possible. Any affected operations will be retried automatically once the maintenance is completed.
We apologise for any inconvenience this may cause and appreciate your understanding while we work to improve our systems.
Completed
12 Dec 2025, 15:30
Maintenance completed in Freshstatus.
Scheduled
12 Dec 2025, 14:30
We will be performing planned maintenance on our core transfers infrastructure to improve reliability.
Start Time: 12 December 2025, 14:30 LT (UTC+2)
Expected Duration: Up to 1 hour
Impact: During the maintenance window, some bank transfers may experience delays, intermittent errors, or temporary unavailability. Most services will remain available, but a partial outage of transfers is possible. Any affected operations will be retried automatically once the maintenance is completed.
We apologise for any inconvenience this may cause and appreciate your understanding while we work to improve our systems.
10 Dec 2025
Affected
Euro transfers outside the EU and EEA
Maintenance
Instant euro transfers (SEPA Instant)
Maintenance
Standard (non-urgent) euro transfers (SEPA)
Maintenance
Transfers in other currencies
Maintenance
We will be performing planned maintenance on our core transfers infrastructure to improve reliability.
Start Time: 9 December 2025, 23:00 LT (UTC+2)
Expected Duration: Up to 2 hours
Impact: During the maintenance window, some bank transfers may experience delays, intermittent errors, or temporary unavailability. Most services will remain available, but a partial outage of transfers is possible. Any affected operations will be retried automatically once the maintenance is completed.
We apologise for any inconvenience this may cause and appreciate your understanding while we work to improve our systems.
Completed
10 Dec 2025, 01:00
Maintenance completed in Freshstatus.
Scheduled
09 Dec 2025, 23:00
We will be performing planned maintenance on our core transfers infrastructure to improve reliability.
Start Time: 9 December 2025, 23:00 LT (UTC+2)
Expected Duration: Up to 2 hours
Impact: During the maintenance window, some bank transfers may experience delays, intermittent errors, or temporary unavailability. Most services will remain available, but a partial outage of transfers is possible. Any affected operations will be retried automatically once the maintenance is completed.
We apologise for any inconvenience this may cause and appreciate your understanding while we work to improve our systems.
05 Dec 2025
Affected
Online banking
Partial outage
We would like to inform you that the current service disruptions are caused by issues in Cloudflare’s infrastructure.
Due to this external provider outage, some systems may have been temporarily unavailable or difficult to use.
Resolved
05 Dec 2025, 11:55
The incident has been resolved
Investigating
05 Dec 2025, 11:05
We would like to inform you that the current service disruptions are caused by issues in Cloudflare’s infrastructure.
Due to this external provider outage, some systems may have been temporarily unavailable or difficult to use.
02 Dec 2025
Affected
Euro transfers outside the EU and EEA
Partial outage
Instant euro transfers (SEPA Instant)
Partial outage
Online banking
Partial outage
Other
Partial outage
Standard (non-urgent) euro transfers (SEPA)
Partial outage
Transfers in other currencies
Partial outage
We are currently experiencing a disruption affecting multiple Paysera services: Online banking (bank.paysera.com), Instant euro transfers (SEPA Instant), Euro transfers outside the EU and EEA, Other systems.
This may result in slower response times / temporary unavailability / difficulties accessing accounts.
Our engineering team is investigating the root cause and working to restore normal operations as quickly as possible.
Resolved
02 Dec 2025, 12:53
The incident has been resolved
Investigating
02 Dec 2025, 10:35
We would like to inform you that the issue has been successfully mitigated. All systems are functioning as expected, and we are actively monitoring the situation to ensure continued stability. We will provide updates if anything changes.
Investigating
02 Dec 2025, 10:10
We are currently experiencing a disruption affecting multiple Paysera services: Online banking (bank.paysera.com), Instant euro transfers (SEPA Instant), Euro transfers outside the EU and EEA, Other systems.
This may result in slower response times / temporary unavailability / difficulties accessing accounts.
Our engineering team is investigating the root cause and working to restore normal operations as quickly as possible.