31 Oct 2025
Affected
Paysera POS
Partial outage
We are aware of the issues related to POS service breaking down and are actively working to fix this.
Resolved
31 Oct 2025, 15:59
The incident has been resolved
Investigating
31 Oct 2025, 13:30
We are aware of the issues related to POS service breaking down and are actively working to fix this.
Affected
Paysera Checkout
Operational
We have detected issues with some payments made through Luminor that they are not able to be processed, issues appear to stem from Luminor's API side, we are investigating the issue and waiting for resolution from Luminor.
Resolved
31 Oct 2025, 00:01
Investigating
30 Oct 2025, 10:16
Issues appear to be coming from Luminor's service. We apologize for any inconvenience caused as we wait for Luminor to resolve the issue.
Investigating
30 Oct 2025, 07:20
We have detected issues with some payments made through Luminor that they are not able to be processed, issues appear to stem from Luminor's API side, we are investigating the issue and waiting for resolution from Luminor.
29 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Partial outage
Online banking
Partial outage
We experienced an unexpected service disruption.
Impact: SEPA Instant payments were unavailable for ~10 minutes; Online Banking saw a partial outage for ~1 hour.
The issue has been resolved and systems are operating normally. We’re monitoring.
Resolved
29 Oct 2025, 23:08
Incident resolved in Freshstatus.
Investigating
29 Oct 2025, 22:08
We experienced an unexpected service disruption.
Impact: SEPA Instant payments were unavailable for ~10 minutes; Online Banking saw a partial outage for ~1 hour.
The issue has been resolved and systems are operating normally. We’re monitoring.
28 Oct 2025
Affected
Paysera POS
Operational
Resolved
28 Oct 2025, 11:33
Incident resolved in Freshstatus.
Investigating
28 Oct 2025, 11:28
27 Oct 2025
Affected
Paysera Checkout
Major outage
We have noticed, that since Saturday evening, checkout payments are stuck in reserved state.
Resolved
27 Oct 2025, 20:20
The incident has been resolved
Investigating
25 Oct 2025, 23:00
We have noticed, that since Saturday evening, checkout payments are stuck in reserved state.
13 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Degraded performance
Standard (non-urgent) euro transfers (SEPA)
Degraded performance
Some transfers may be delayed. We are aware and working on the issue.
Resolved
13 Oct 2025, 14:15
The incident has been resolved
Investigating
13 Oct 2025, 10:42
Some transfers may be delayed. We are aware and working on the issue.
10 Oct 2025
Affected
Other
Degraded performance
Paysera Checkout
Degraded performance
We are investigating the issue right now.
Resolved
10 Oct 2025, 22:19
The incident has been resolved
Investigating
10 Oct 2025, 20:43
We are investigating the issue right now.
Affected
Other
Degraded performance
Paysera Checkout
Degraded performance
We have noticed, that Swedbank LT is currently timing out, resulting in the payments failing.
Resolved
10 Oct 2025, 16:11
The incident has been resolved
Investigating
10 Oct 2025, 10:40
We have noticed, that Swedbank LT is currently timing out, resulting in the payments failing.
09 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Partial outage
We have noticed, that several SEPA instant payments were failing and not going out.
Resolved
09 Oct 2025, 19:43
Incident resolved in Freshstatus.
Investigating
09 Oct 2025, 19:24
We have noticed, that several SEPA instant payments were failing and not going out.
Affected
Euro transfers outside the EU and EEA
Maintenance
Instant euro transfers (SEPA Instant)
Maintenance
Mobile app
Maintenance
Online banking
Maintenance
Paysera Checkout
Maintenance
Paysera POS
Maintenance
Paysera Tickets
Maintenance
Standard (non-urgent) euro transfers (SEPA)
Maintenance
Transfers in other currencies
Maintenance
Website
Maintenance
Dear valued users,
We hope this message finds you well. We are writing to inform you about a scheduled network maintenance that is set to occur Today.
The purpose of this maintenance is to ensure the continued efficiency, performance, and security of our network systems. It will involve essential system inspections, and potential improvements to our network infrastructure.
The maintenance is scheduled to commence on October 08 , 2025 23:10 (GMT+3) and end at October 09 , 2025 1:00 AM (GMT+3)
Completed
09 Oct 2025, 01:00
Maintenance completed in Freshstatus.
Scheduled
08 Oct 2025, 23:10
Dear valued users,
We hope this message finds you well. We are writing to inform you about a scheduled network maintenance that is set to occur Today.
The purpose of this maintenance is to ensure the continued efficiency, performance, and security of our network systems. It will involve essential system inspections, and potential improvements to our network infrastructure.
The maintenance is scheduled to commence on October 08 , 2025 23:10 (GMT+3) and end at October 09 , 2025 1:00 AM (GMT+3)
08 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Major outage
Paysera Checkout
Degraded performance
Some outgoing or incoming SEPA Instant transfers may be delayed due to the issues on SCT side.
Resolved
08 Oct 2025, 12:38
The incident has been resolved
Investigating
08 Oct 2025, 12:07
Some outgoing or incoming SEPA Instant transfers may be delayed due to the issues on SCT side.
Affected
Paysera Checkout
Degraded performance
We are currently facing disruptions with checkout payments due to technical difficulties on Swedbank’s side
Resolved
08 Oct 2025, 10:53
Incident resolved in Freshstatus.
Investigating
08 Oct 2025, 10:35
We are currently facing disruptions with checkout payments due to technical difficulties on Swedbank’s side
Affected
Instant euro transfers (SEPA Instant)
Partial outage
We've discovered that our 3d party provider is having issues with processing SEPA instant transactions.
Resolved
08 Oct 2025, 04:06
The incident has been resolved
Investigating
08 Oct 2025, 00:36
We've discovered that our 3d party provider is having issues with processing SEPA instant transactions.
06 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Partial outage
We've discovered that our 3d party provider is having issues with processing of SEPA instant transfers.
Resolved
06 Oct 2025, 22:11
The incident has been resolved
Investigating
06 Oct 2025, 21:05
We've discovered that our 3d party provider is having issues with processing of SEPA instant transfers.
Affected
Instant euro transfers (SEPA Instant)
Degraded performance
Delays in SEPA Instant Processing.
Some outgoing or incoming SEPA / SEPA Instant transfers may be delayed due to the issues on SCT side.
Resolved
06 Oct 2025, 20:12
The incident has been resolved
Investigating
06 Oct 2025, 10:55
Delays in SEPA Instant Processing.
Some outgoing or incoming SEPA / SEPA Instant transfers may be delayed due to the issues on SCT side.
05 Oct 2025
Affected
Instant euro transfers (SEPA Instant)
Maintenance
Standard (non-urgent) euro transfers (SEPA)
Maintenance
Please be advised that there will be scheduled maintenance impacting SEPA services. During this time, the mentioned services will be unavailable. We appreciate your understanding as we work to improve our systems.
Completed
05 Oct 2025, 07:30
Maintenance completed in Freshstatus.
Scheduled
05 Oct 2025, 05:00
Please be advised that there will be scheduled maintenance impacting SEPA services. During this time, the mentioned services will be unavailable. We appreciate your understanding as we work to improve our systems.
03 Oct 2025
Affected
Paysera Checkout
Degraded performance
We are currently experiencing a disruption affecting Rabobank NL and ING Bank services in Checkout. This may result in slower response times, temporary unavailability.
Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.
Resolved
03 Oct 2025, 16:38
The incident has been resolved
Investigating
02 Oct 2025, 16:04
We are currently experiencing a disruption affecting Rabobank NL and ING Bank services in Checkout. This may result in slower response times, temporary unavailability.
Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.
