25 Nov 2025
Affected
Euro transfers outside the EU and EEA
Degraded performance
Instant euro transfers (SEPA Instant)
Degraded performance
Mobile app
Degraded performance
Online banking
Degraded performance
Paysera Checkout
Degraded performance
Paysera POS
Degraded performance
Paysera Tickets
Degraded performance
Standard (non-urgent) euro transfers (SEPA)
Degraded performance
Transfers in other currencies
Degraded performance
Visa payment card
Degraded performance
Website
Degraded performance
We are currently experiencing a service disruption.
As a result, some users may see slow responses, timeouts, or be unable to access certain services.
Our team is actively working with our infrastructure to mitigate the issue and restore normal performance as quickly as possible.
We will provide further updates as soon as more information is available.
Resolved
25 Nov 2025, 22:40
The incident has been resolved
Investigating
25 Nov 2025, 17:30
We are currently experiencing a service disruption.
As a result, some users may see slow responses, timeouts, or be unable to access certain services.
Our team is actively working with our infrastructure to mitigate the issue and restore normal performance as quickly as possible.
We will provide further updates as soon as more information is available.
20 Nov 2025
Affected
Paysera Checkout
Degraded performance
The following payment methods are currently unavailable for the duration of the outage: SEB LT/LV/EE
Resolved
20 Nov 2025, 13:41
The incident has been resolved
Investigating
20 Nov 2025, 12:15
The following payment methods are currently unavailable for the duration of the outage: SEB LT/LV/EE
18 Nov 2025
Affected
Mobile app
Partial outage
Online banking
Partial outage
Other
Partial outage
Paysera Checkout
Partial outage
Paysera POS
Partial outage
Paysera Tickets
Partial outage
Website
Partial outage
We are currently experiencing a partial service outage due to an ongoing Cloudflare infrastructure issue. As a result, some Paysera services may be unavailable or unstable.
Resolved
18 Nov 2025, 21:24
The incident has been resolved
Investigating
18 Nov 2025, 13:31
We are currently experiencing a partial service outage due to an ongoing Cloudflare infrastructure issue. As a result, some Paysera services may be unavailable or unstable.
Affected
Other
Degraded performance
We have identified a subset of customers who attempted to onboard during the earlier disruption and may still be unable to complete onboarding due to an internal issue in our system. Our engineering team is actively investigating and working on a fix to unblock these affected customers.
Main services are fully available and are not impacted.
We will continue to provide updates as we make progress. If you are unable to complete onboarding and need urgent assistance, please contact our support team.
Resolved
18 Nov 2025, 14:08
The incident has been resolved
Investigating
14 Nov 2025, 14:00
We have identified a subset of customers who attempted to onboard during the earlier disruption and may still be unable to complete onboarding due to an internal issue in our system. Our engineering team is actively investigating and working on a fix to unblock these affected customers.
Main services are fully available and are not impacted.
We will continue to provide updates as we make progress. If you are unable to complete onboarding and need urgent assistance, please contact our support team.
11 Nov 2025
Affected
Other
Degraded performance
We are currently experiencing a disruption affecting user onboarding.
At this time, card payments and account balances remain unaffected. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.
We will continue to provide updates until the issue is fully resolved. We apologize for any inconvenience caused and thank you for your patience.
Resolved
12 Nov 2025, 08:00
The incident has been resolved
Investigating
11 Nov 2025, 12:00
We are currently experiencing a disruption affecting user onboarding.
At this time, card payments and account balances remain unaffected. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.
We will continue to provide updates until the issue is fully resolved. We apologize for any inconvenience caused and thank you for your patience.
Affected
Paysera POS
Maintenance
Urgent POS Infrastructure update
We are performing an urgent infrastructure update to improve POS system reliability and performance.
During this process, POS service may experience partial availability issues or intermittent interruptions.
Start Time: November 11, 2025 03:00 (GMT+2)
Expected service interruption: up to 20 minutes.
In progress
11 Nov 2025, 03:58
The maintenance has been completed
Completed
11 Nov 2025, 03:58
Maintenance completed in Freshstatus.
Scheduled
11 Nov 2025, 03:00
Urgent POS Infrastructure update
We are performing an urgent infrastructure update to improve POS system reliability and performance.
During this process, POS service may experience partial availability issues or intermittent interruptions.
Start Time: November 11, 2025 03:00 (GMT+2)
Expected service interruption: up to 20 minutes.
10 Nov 2025
Affected
Paysera Checkout
Maintenance
Checkout payments using Nordea in Finland may be temporarily unavailable or experience disruptions.
Normal service will resume once the maintenance is complete.
Completed
10 Nov 2025, 02:00
Maintenance completed in Freshstatus.
Scheduled
10 Nov 2025, 00:00
Checkout payments using Nordea in Finland may be temporarily unavailable or experience disruptions.
Normal service will resume once the maintenance is complete.
