Resolved
18 Nov 2025, 14:08
The incident has been resolved
Partial Disruption - User Onboarding for a Subset of Customers • Paysera Status Page
← Back to status pagePartial Disruption - User Onboarding for a Subset of Customers
We have identified a subset of customers who attempted to onboard during the earlier disruption and may still be unable to complete onboarding due to an internal issue in our system. Our engineering team is actively investigating and working on a fix to unblock these affected customers.
Main services are fully available and are not impacted.
We will continue to provide updates as we make progress. If you are unable to complete onboarding and need urgent assistance, please contact our support team.
Other Degraded performance
Opened 14 Nov 2025, 14:00
Timeline
2 updates
Investigating
14 Nov 2025, 14:00
We have identified a subset of customers who attempted to onboard during the earlier disruption and may still be unable to complete onboarding due to an internal issue in our system. Our engineering team is actively investigating and working on a fix to unblock these affected customers.
Main services are fully available and are not impacted.
We will continue to provide updates as we make progress. If you are unable to complete onboarding and need urgent assistance, please contact our support team.
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