Disruption affecting user onboarding.

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incident Resolved

We are currently experiencing a disruption affecting user onboarding.

At this time, card payments and account balances remain unaffected. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.

We will continue to provide updates until the issue is fully resolved. We apologize for any inconvenience caused and thank you for your patience.

Other Degraded performance

Opened 11 Nov 2025, 12:00

Timeline

2 updates

Resolved 12 Nov 2025, 08:00

The incident has been resolved

Investigating 11 Nov 2025, 12:00

We are currently experiencing a disruption affecting user onboarding.

At this time, card payments and account balances remain unaffected. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible.

We will continue to provide updates until the issue is fully resolved. We apologize for any inconvenience caused and thank you for your patience.

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