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Service status
Operational
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Incident history • Paysera Status Page

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Incident history

Closed incidents and completed maintenance from the last 365 days

23 Oct 2026

No incidents reported.

22 Oct 2026

No incidents reported.

21 Oct 2026

No incidents reported.

20 Oct 2026

No incidents reported.

19 Oct 2026

No incidents reported.

18 Oct 2026

No incidents reported.

17 Oct 2026

No incidents reported.

16 Oct 2026

No incidents reported.

15 Oct 2026

No incidents reported.

14 Oct 2026

No incidents reported.

13 Oct 2026

No incidents reported.

12 Oct 2026

No incidents reported.

11 Oct 2026

No incidents reported.

10 Oct 2026

No incidents reported.

09 Oct 2026

Affected Mobile app Degraded performance Online banking Degraded performance Paysera Checkout Degraded performance Transfers in other currencies Degraded performance
Resolved 09 Oct 2026, 14:46

All services are back to normal.

Investigating 09 Oct 2026, 13:39

We are investigating Intermittent disruptions in online banking, the mobile app and Paysera Checkout

08 Oct 2026

Affected Other Partial outage Paysera Tickets Partial outage
Resolved 08 Oct 2026, 18:11

Login with Paysera works again and back to normal.

Investigating 08 Oct 2026, 17:27

We are investigating an issue affecting Paysera Tickets. Updates will follow here.

Affected Internal transfers Partial outage
Resolved 08 Oct 2026, 18:11

Issue is resolved and transfers are back to normal.

Investigating 08 Oct 2026, 18:10

Issue is resolved and transfers are back to normal.

Investigating 08 Oct 2026, 18:10

Issue is resolved, and transfers are back to normal.

Investigating 08 Oct 2026, 18:09

Issue resolved, and transfers are back to normal.

Investigating 08 Oct 2026, 17:42

We are investigating an issue affecting Transfers.
Updates will follow here.

07 Oct 2026

No incidents reported.

06 Oct 2026

Affected Other Degraded performance
Resolved 06 Oct 2026, 10:37

Resolved: wallet.paysera.com calls that were timing out since 11:40 UTC recovered at 12:08 UTC and the service is back to normal. The interruption was a networking capacity issue on our edge gateway that stopped some requests from reaching the wallet backend. A short postmortem and follow-up actions are being prepared.

Investigating 05 Oct 2026, 14:55

We are investigating an issue affecting Other systems, first observed at 05 Oct 2026, 14:40. Updates will follow here.

05 Oct 2026

No incidents reported.

04 Oct 2026

No incidents reported.

03 Oct 2026

No incidents reported.

02 Oct 2026

No incidents reported.

01 Oct 2026

Affected Card payments Degraded performance
Resolved 01 Oct 2026, 15:04

Paysera card features are back to normal

Investigating 01 Oct 2026, 14:37

Paysera card features are temporarily unavailable, and we're investigating the issue.

Affected Visa payment card Partial outage
Monitoring 01 Oct 2026, 09:58

The issue with Paysera Visa cards has been resolved. All card features are working normally again

Monitoring 01 Oct 2026, 09:31

We are still working on restoring some Paysera Visa card features. The situation is improving, but you may still notice the following:

  • Card number or CVV code does not load in the Paysera app. Please try again in a few minutes.
  • Money you added to your card does not appear on the card balance yet. It will appear once the issue is resolved, so please do not top up again.
  • The card balance in the app is not up to date.

We apologise for the inconvenience and will post the next update as soon as everything is working normally.

Investigating 01 Oct 2026, 08:40

We are still working with our card processing partner to resolve the issue. In addition to the features listed earlier, top-ups of Paysera Visa cards may be delayed: money added to a card may appear on the card balance later than usual. Delayed top-ups will be completed once the issue is resolved. You do not need to top up again

Investigating 01 Oct 2026, 08:19

Since 1 October, 00:00 (EEST), we are experiencing issues with the following features:

  • Card details (card number and CVV code) cannot be viewed in the Paysera app.
  • Recently renewed cards may not be activated.
  • Checking the card balance, viewing the PIN code and adding a card to Apple Pay or Google Pay may fail or take longer than usual.

Our team is working with our card processing partner to restore these features. We will post an update here as soon as we know more.

Investigating 01 Oct 2026, 07:53

We are investigating reports of problems affecting the affected service. Some customers may see errors or slower responses. We will post the next update as soon as we know more.