[Bulgaria] Barcode-based withdrawal issue • Paysera Status Page

Since 30 July 2026, approx. 14:30 (EEST), customers in Bulgaria may be unable to withdraw cash at EasyPay offices using a withdrawal request created in the Paysera app. The disruption is caused by a technical issue on the side of our partner EasyPay, whose system is currently rejecting withdrawal requests submitted through the app. As a result, affected requests are not visible to EasyPay staff, and the requested amount may temporarily remain reserved on the customer's account without the option to cancel the request in the app.