Delayed crediting of Paysera Checkout payments to merchant accounts

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incident Resolved

We have identified an issue where for some merchants, the crediting of funds to merchants has been heavily delayed. Merchants might see an increase in the amount of frozen "held up" payments.

We are working on the quick resolution of this issue.

Paysera Checkout Degraded performance

Opened 14 Apr 2026, 16:01

Timeline

2 updates

Resolved 14 Apr 2026, 16:52

Issue has been resolved.

Identified 14 Apr 2026, 16:01

Incident created and investigation started.

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