Delays in VISA cards top up

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incident Resolved

We are currently experiencing a technical issue affecting payment cards. Some customers may see outdated card balances, and card activations or card top-ups may be delayed or temporarily fail.

Your funds are safe, and card payments, transfers, and account access are working normally. Balances will update automatically once the issue is resolved — no action is needed on your side.

We identified the cause and are working on a fix. We will update this page as soon as the service is fully restored.

Open banking Partial outage Paysera Checkout Partial outage Visa payment card Partial outage

Opened 01 Aug 2026, 00:00

Timeline

3 updates

Investigating 01 Aug 2026, 11:15

We have identified the root cause of the issue and are preparing a fix, which will be delivered shortly

Investigating 01 Aug 2026, 10:02

We are continuing to work on resolving the issue. Some payments and card operations may still be delayed or fail to complete. Your funds remain safe — if a payment did not go through, you can retry later or use another payment method. We will post the next update as soon as we have more information. Thank you for your patience

Investigating 01 Aug 2026, 08:27

Incident created and investigation started.

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