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incident Resolved

Issue with Paysera Checkout - merchant callbacks for successful payments are not sending

We have identified an issue regarding merchant callbacks potentially not being sent for some merchants. We are taking a look into this issue and are working hard to resolve it. Thank you for your patience.

Paysera Checkout Degraded performance
Opened 14 Apr 2026, 17:17

Timeline

4 updates
Investigating 14 Apr 2026, 18:19

Incident created and investigation started.

Posted by L2 on Duty
Resolved 14 Apr 2026, 19:10

This issue has been resolved

Posted by L2 on Duty
Monitoring 14 Apr 2026, 22:37

Most callbacks have been sent, but we are still addressing the remaining gaps. Continuous monitoring is in place to ensure all callbacks are delivered

Posted by Paysera Ops
Resolved 15 Apr 2026, 11:08

The issue has been resolved

Posted by L2 on Duty

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