Partial Service Degradation of IOS Mobile app in Georgia

incident Resolved

We are aware of an issue affecting the Paysera IOS mobile application. Some users may encounter slow performance, login difficulties, or error messages when attempting to access certain features. This disruption does not affect card payments or account balances, which remain fully operational. Our specialists are currently investigating and applying corrective measures. Further updates will be shared as soon as new information becomes available.

Mobile app Degraded performance

Opened 02 Apr 2026, 08:00

Timeline

2 updates

Investigating 02 Apr 2026, 10:18

Incident created and investigation started.

Posted by L2 on Duty

Identified 06 Apr 2026, 20:56

We continue to investigate the issue affecting the Paysera iOS mobile application.
The potential root cause has been identified.

We will provide another update as soon as we have more information.

Posted by Paysera Ops

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